Sydney
Automation that answers when you cannot.
You are on a roof, under a car, or mid-cut. The phone rings and you cannot get to it. That call is a job, and right now it goes to the next business on the list. We build small, boring, useful automations for Sydney service businesses that handle the things you keep meaning to get to: replying to missed calls, chasing quotes, asking for reviews, and moving details out of your head and into a system. No hype, no chatbot that argues with your customers. Just the admin, handled.
Sound familiar?
- You miss calls all day while you are on the tools and never find out who rang.
- Quotes go out and then sit there because nobody has time to follow up twice.
- You know reviews matter but you only remember to ask when a customer is already gone.
- Bookings, texts, emails and job notes live in four places and none of them talk.
- You spend your evenings doing admin that should have happened while you were working.
Missed-call text-back
The second a call goes unanswered, the caller gets a text in your voice: who you are, that you will call back, and a link to book or reply. Most people answer a text even when they will not leave a voicemail.
AI reception for the simple stuff
An assistant that answers common questions, takes the caller's name, job and suburb, and books or hands off. It stays inside a script you approve and passes anything unusual straight to you. It does not improvise about pricing.
Quote and enquiry follow-ups
Automatic reminders on a schedule you set, by text or email, that stop the moment someone replies or books. The polite second and third nudge you never get around to sending.
Review requests on autopilot
When a job is marked done, the customer gets a request with a direct link to your Google listing, timed for when they are most likely to actually do it.
Admin plumbing between your tools
New enquiries land in one place with the source attached. Bookings hit your calendar. Details flow to your invoicing or job software instead of being retyped. Set up once, checked properly, then it just runs.
What you get
- Missed calls turn into replies instead of lost jobs.
- Quotes get followed up every time, without you thinking about it.
- A steadier flow of Google reviews from jobs you already did.
- Fewer hours a week on admin, and less of it done at 9pm.
Fair questions.
The things business owners actually ask us — answered straight.
Setups generally start around $1,500 depending on how many pieces you want and what software you already run. You get a fixed quote before anything starts, plus the monthly cost of any tools involved, which we tell you up front.
We do not pretend otherwise. Text-backs are clearly automatic and say you will call back shortly. If we set up AI reception, it identifies itself and hands anything it should not handle straight to you. Trying to fool people backfires.
Usually not. We work with what you have where we can. If something genuinely cannot connect we will say so and give you the options rather than quietly rebuilding your whole setup.
A single automation like missed-call text-back is often live within a week. A fuller setup with reception, follow-ups and reviews typically takes two to three weeks including testing on real calls.
You can, any time. No lock-in. The accounts and tools are set up in your name, so if we part ways nothing switches off with us.
Build a clearer pathto your next enquiry.
Tell us what you sell, where leads currently come from and where follow-up breaks down. We’ll suggest the smallest useful next step—without promising a result we cannot prove.