Services / ai automation
Practical AI workflows with human review
AI tools are useful when they support a defined process. We can connect Claude, ChatGPT and other services to help classify enquiries, draft follow-up, summarise conversations and prepare routine admin for approval. The workflow is designed around your existing tools, with clear permissions, human review steps and a manual path when the system is unsure.
- Missed-call and enquiry workflows configured around your response policy
- After-hours intake that collects defined details and routes exceptions to a person
- Quote follow-up sequences over SMS or email, with stop conditions and human oversight
- Review requests sent automatically once a job is marked complete, with a nudge if it goes unanswered
- Website chat grounded in approved FAQs, service areas and business information
- Inbox triage that sorts enquiries from suppliers and spam, and drafts a reply you approve before sending
- Booking reminders configured to suit your scheduling and consent requirements
- Invoice reminders and lead triage rules that keep final decisions with your team
What you get out of it
- Less manual handling for suitable repetitive tasks
- A more consistent process for triage, drafting and follow-up
- Clearer visibility into what the automation did, what needs review and where it stopped
Fair questions.
The things business owners actually ask us — answered straight.
No. We write the messages together in your words, and they are short and honest — the sort of thing you would text back yourself. Anything the automation cannot handle gets handed to you rather than guessed at, and you can read every message it is set up to send before it goes live.
It depends on the APIs and permissions your current tools provide. We check compatibility before quoting and explain any limitations. Where a direct integration is not sensible, we can recommend a simpler manual hand-off instead.
Setup starts from around $1.5k with a small monthly fee to keep the messaging, numbers and integrations running. Fixed quote up front, no lock-in contract. If it is not earning its keep, you can stop.
Timing depends on the tools, data access, approvals and testing required. We normally begin with one clearly defined workflow, test it with sample and real-world edge cases, then expand only if it proves useful.
Build a clearer pathto your next enquiry.
Tell us what you sell, where leads currently come from and where follow-up breaks down. We’ll suggest the smallest useful next step—without promising a result we cannot prove.